Terms & Privacy

Australia-wide
SAME DAY EXPRESS SHIPPING + RECYCLED PACKAGING = LOOK GOOD, FEEL GOOD FAST! *all orders placed before 4pm wst | 6pm est, excluding public holidays, weekends & sale items
  • All orders are shipped once payment has been received

  • Please note Australia Post and DHL do not deliver on Saturday or Sunday

  • Please note your item can not be shipped on a Saturday, Sunday or Public Holiday

Method Cost EXPECTED DELIVERY TRACKING
Sydney Region FREE 2 Days Yes
Sydney Metro FREE Next day Yes
Australia FREE 3-5 Days day Yes
International $30 Flat Rate See below Yes
METHOD COST EXPECTED DELIVERY TRACKING Sydney Region FREE 2 Days Yes Sydney Metro FREE Next day Yes Australia FREE 3-5 Days day Yes International $30 Flat Rate See below Yes International Orders + Shipping
FREE EXPRESS SHIPPING ON ALL INTERNATIONAL ORDERS OVER $150! your order will be shipped express within 24hours of placing your order (excludes weekends & public holidays)
  • Express International Shipping with DHL ($30 flat rate) Please allow approx. 3-5 business days to receive your package from receiving your tracking information. DHL cannot deliver to a PO Box or hotel.

  • Shipping to New Zealand is sent Express with Australia Post (Flat Rate $20) Please allow approx. 2-4 business days to receive your package.

  • Any costs associated with taxes charged from the country you have requested your order sent to will be your responsibility. Turquoise Lane is not responsible for any cost associated with any additional charges from your postal service/government etc

  • If the shipment is refused and your package is returned to Turquoise Lane (for any reasons including and not limited to customs, taxes, unable to deliver) you will be issued a refund minus the full cost of shipping.

  • We are legally required to declare the full cost and value paid on ALL international shipments and must include an invoice for customs.

  • All international orders require a phone number and email for delivery and cannot be delivered to a PO Box or Hotel.

  • Shipping cost on all returns are non refundable

  • Turquoise Lane is not responsible for any cost associated with any additional charges from your postal service/government etc.

  • Any return packages are to be returned to Turquoise Lane via an insured or tracked mail service, as we do not accept responsibility for packages that we do not ship ourselves. Please ensure all returns are posted back within 14 days. Refer to full returns and exchanges terms and conditions here.

Terms & Privacy

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PERTH BOUTIQUE

Opening Hours:

(Reduced Hours Due To Covid-19)

Mon - Sat: 10am - 5pm

Sun: 10am - 3pm

Address:

353 Scarborough Beach Road Innaloo, Perth, Western Australia 6018

SHIPPING

All Orders Shipped Express Same Day up until 7PM

EST (excluding weekends, public holidays & sale)