Shipping + Delivery

SAME DAY EXPRESS SHIPPING + RECYCLED PACKAGING = LOOK GOOD, FEEL GOOD FAST! *all orders placed before 2pm wst | 4pm est, excluding public holidays, weekends & sale items

    Your order will be packed and SHIPPED EXPRESS the same day*

    (All orders placed before 2pm WST 4pm EST excluding public holidays, weekends and sale items)


  • FREE EXPRESS SHIPPING for all Domestic and International orders $150 and above

  • Australia wide orders under $150 will incur a $10 shipping fee (all orders sent EXPRESS SHIPPING)

  • Please note Australia Post do not deliver on Saturday or Sunday

  • Please note your item can not be shipped on a Saturday, Sunday or Public Holiday

International Orders + Shipping
FREE EXPRESS SHIPPING ON ALL INTERNATIONAL ORDERS OVER $150! *Same day express shipping before 2pm wst | 4pm est (excluding weekends & public holidays)
  • FREE EXPRESS SHIPPING for all International orders $150 and above

  • All orders $150 or less incur a $30 shipping fee. Express International Shipping with DHL. Please allow approx. 3-5 business days to receive your package from receiving your tracking information. DHL cannot deliver to a PO Box or hotel.

  • Any costs associated with taxes charged from the country you have requested your order sent to will be your responsibility. Turquoise Lane is not responsible for any cost associated with any additional charges from your postal service/government etc.

  • If the shipment is refused and your package is returned to Turquoise Lane (for any reasons including and not limited to customs, taxes, unable to deliver) you will be issued a refund minus the full cost of shipping.

  • We are legally required to declare the full cost and value paid on ALL international shipments and must include an invoice for customs.

  • All international orders require a phone number and email for delivery and cannot be delivered to a PO Box or Hotel.

  • Shipping cost on all returns are non refundable

  • Turquoise Lane is not responsible for any cost associated with any additional charges from your postal service/government etc.


  • Any return packages are to be returned to Turquoise Lane via an insured or tracked mail service, as we do not accept responsibility for packages that we do not ship ourselves. Refer to full returns and exchanges terms.


Opening Hours:

Monday: 9:30am - 5:30pm
Tuesday: 9:30am - 5:30pm
Wednesday: 9:30am - 5:30pm
Thursday: 9:30am - 7:00pm
Friday: 9:30am - 5:30pm
Saturday: 9:30am - 5:30pm
Sunday: 9:30am - 3pm


353 Scarborough Beach Road Innaloo, Perth,

Western Australia 6018


All Orders Shipped Express Same Day up until 7PM

EST (excluding weekends, public holidays & sale)