Shipping Information

SHIPPING

YOUR ORDER WILL BE SHIPPED WITHIN 24HOURS!! ( excluding weekends and public holidays )

WE SHIP WORLDWIDE!!

  • All orders are shipped once payment has been received
  • Please note Australia Post do not deliver on Saturday or Sunday
  • Please note your item can not be shipped on a Saturday, Sunday or Public Holiday

AUSTRALIA - ALL ORDERS SHIPPED EXPRESS SHIPPING!!!

  • All orders over $150.00 will be shipped free of charge
  • All orders under $150.00 are shipped express shipping at a flat rate of $10.00 per order. This means fast delivery with in 1-2 business days (includes capital cities and major metro areas) Regional areas outside this may be between 3-5 business days.
  • Shipping cost on all returns are non refundable

 INTERNATIONAL

  • Turquoise Lane offers International shipping at a flat rate of $25.00 per order for standard shipping. $50.00 per order for express shipping.
  • Shipping cost on all returns are non refundable
  • Any costs associated with taxes charged from the country you have requested your order sent to will be your responsibility. Turquoise Lane is not responsible for any cost associated with any additional charges from your postal service/government etc.
  • Please send back to us using an insured or tracked mail service, as we do not accept responsibility for packages that we do not ship ourselves. Please ensure all returns are posted back within 14 days. Refer to full returns and exchanges terms and conditions HERE>

  • *All hats are sent via standard shipping, NOT express shipping unfortunately. 

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